How to enable A2C as a tax provider

1.) Log into the dashboard of your BigCommerce site 2.) From the left side navigation navigate to Store Setup > Tax. Click Enable and accept the modal confirmation. Note: tax cannot be calculated until products have been added to your ShipCompliant account. Once products have been added to your ShipCompliant account it can take up […]

How to add the A2C checkout

1.) Log into the dashboard of your BigCommerce store. 2.) From the left side menu navigate to Advanced Settings > Checkout. 3.) Select Custom Checkout for the checkout type. 4.) Scroll down to the Custom Checkout Settings. For the Script URL use the URL provided by your onboarding engineer and ensure the “This checkout supports […]

The A2C Onboarding Process

The onboarding process is your first step to utilizing the A2C app. Step-by-Step Instructions 1.) After you have installed the A2C app from the BigCommerce App Marketplace, click on Apps 2.) Next, click on A2C 3.) You will be brought to the A2C welcome screen. Complete the required fields for: -Company Name-Store URL (be sure […]

The A2C Order Screen Overview

1.) Log into the dashboard of your BigCommerce site 2.) Click on Apps 3.) Click on A2C 4.) You will be brought to the Orders screen. This screen is an overview of all the orders that were read by A2C. This screen offers a quick glimpse at important order details. ID: The BigCommerce order number […]

The A2C Products Screen Overview

Step-by-Step Instructions 1.) Log into the dashboard of your BigCommerce site 2.) Click on Apps 3.) Click on A2C 4.) In the top right corner, click PRODUCTS 5.) You will be brought to the Products screen. This screen shows the products that you have listed in your BigCommerce store. 6.) To update a product, click […]

How to Map your Shipping Methods in A2C

After you’ve connected A2C to your ShipCompliant account, follow these steps to map your shipping methods. Step-by-Step Instructions 1.) Log into the dashboard of your BigCommerce site 2.) Click on Apps 3.) Click on A2C 4.) Click SETTINGS 5.) Click Shipping Methods 6.) You will be brought to the Shipping Methods screen 7.) This screen […]

How to Connect A2C to Your ShipCompliant Account

After you’ve added the A2C app, follow these steps to connect A2C to your ShipCompliant account. Step-by-Step Instructions 1.) Log into the dashboard of your BigCommerce site 2.) Click on Apps 3.) Click on A2C 4.) Click on SETTINGS 5.) Click on ShipCompliant 6.) Using the drop down menu, select what environment you would like […]