1.) Log into the dashboard of your BigCommerce site
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2.) Click on Apps
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3.) Click on A2C
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4.) You will be brought to the Orders screen.
This screen is an overview of all the orders that were read by A2C.
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This screen offers a quick glimpse at important order details.
ID: The BigCommerce order number
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BigCommerce Status: The status of the order, as assigned by BigCommerce. Possible statuses are:
-Awaiting Fulfilment
-Shipped
-Cancelled
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ShipCompliant Compliant: The compliance status of an order as determined by ShipCompliant. Possible statuses are:
-Compliant
-Not Compliant
-Cancelled
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ShipCompliant Status: The status of an order as reported by A2C communicating to ShipCompliant. Available statuses are:
-InProcess (the order was successfully passed to ShipCompliant)
-Pending (the order was not passed to ShipCompliant)
-Shipped
-Cancelled
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Purchased On: The date and time of the when the order was placed on BigCommerce
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5.) To view the details of a specific order, click the blue View button
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6.) The top of the page recaps the Order Details and displays the customers date of birth
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