The A2C Onboarding Process

The onboarding process is your first step to utilizing the A2C app.

The A2C Onboarding Process for Users Who Already Have a ShipCompliant Account
The A2C Onboarding Process for Users Who Do Not Have a ShipCompliant Account

Step-by-Step Instructions

1.) After you have installed the A2C app from the BigCommerce App Marketplace, click on Apps

After you have installed the A2C app from the BigCommerce App Marketplace, click on Apps

2.) Next, click on A2C

After you have installed the A2C app from the BigCommerce App Marketplace, click on Apps, then click A2C

3.) You will be brought to the A2C welcome screen. Complete the required fields for:

-Company Name
-Store URL (be sure to include the https://www)
-Full Name
-Email

Welcome to A2C

4.) When done, click NEXT

A2C Welcome Screen

5.) Select how many orders your BigCommerce store processes in an average month.

If this is a new store, simply provide a projected number of orders. This can always be updated later.

How many orders does your BigCommerce store process in an average month?

6.) After selecting how many orders you’ll process, click NEXT

How many orders does your BigCommerce store process in an average month?

7.) You’ll need a ShipCompliant account to use A2C.

If you have a ShipCompliant account, select Yes, then click NEXT.

Do you already have a ShipCompliant account that you'll be linking to this store?

8.) If you do not have a ShipCompluant account, select No, then click NEXT

Skip to Step 10 to complete your onboarding process

Do you already have a ShipCompliant account that you'll be linking to this store?

9.) Include your ShipCompliant API Username and ShipCompliant API Password.

This step is not required, but will help expedite the onboarding process.

Would you like us to set up your ShipCompliant connection?

10.) You will be brought to the success screen letting you know you have completed your onboarding process.

Sit tight and a Client Support Specialist will be reaching out shortly to finish setting up your account.

Next, a Client Support Specialist will reach out to the email you provided in Step 3 to finish setting up your account.